The Ehrhart Difference
“Good as apple pie.”
“Excellent delivery and technical folks.”
“Best in the Finger Lakes.”
“They’ve never let us down.”
These are some of the words our customers have recently used to describe their experiences with us, and we’re proud to say that we’ve worked hard to earn every one of them.
It’s one of the reasons we’ve kept most of our customers for decades – and why we have a 5 star rating average over (to date) more than 610 reviews on Customer Lobby in all three measured categories: Service, Professionalism, and Will Recommend.
Of course, that doesn’t mean we always get things perfect. Two big markers of being a professional (in our book, at least) are to stand by the work you do and to continuously improve the products and services you offer so you can deliver even more value to your customers – and your future customers – every day. That’s why we read all your reviews and take them seriously – and why we’re always looking for ways to get better at what we do.
If you’ve connected with us in recent months – whether for a wood pellet delivery, a heating equipment installation, or anywhere in between – let us know how we did on our Customer Lobby or Facebook pages. We’d love to hear from you. If you’re not part of the Ehrhart family yet, why not visit and read up on what our customers have to say about the experience of working with us?
We took a lot of care when we chose our “it’s not just business, it’s personal” tag line, and we do our best to live by those words every day. In this time of big box stores and giant corporate conglomerates, we think that personal touch matters – and so do our customers.
Thank you for your business – and for your future business! Contact us today and let us know how we can help make your experience with us even better.